Week 2 BOC: Human Resource Management in Action

If I was the hotel’s general manager I would not support the actions of my housekeeping supervisor Tara Roach. I believe that Donna Moreau stayed with the company for nine years for good reasons that supported her lifestyle as a single mother and as management we should recognize the employees that are helping maintain our good reputation. Unless the dates Donna requested off were blackout dates her request for the day off should have been approved, she as an employee took the proper steps to request time off and her work ethic has proven that she is a hard working loyal employee to the company which is hard to come by. Tara should have reported the situation to the general manager who is more than likely trained as on-site legal counsel to help make the legally appropriate decisions in a wide range of work situations. “These range from selecting and disciplining employees to preventing harassment in all of its forms, to employee compensation, employee appraisal, termination, and a myriad of other HR concerns” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1^st Edition. Pg. 27. Wiley, 02/2008. VitalSource Bookshelf Online. Yes it is important to maintain a strong reputation as a departmental supervisor but the general manager is who you answer to and has the power to terminate you which is something Tara should thought about before terminating Donna. As a supervisor you do not have anywhere close to the same authority as the general manager and should remember that your actions can come across as abusing your power which is completely wrong in the workplace. “Hospitality managers responsible for HR activates at either the unit or company level must understand the importance of employment law to their daily activities and decision making” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1^st Edition. Pg. 28. Wiley, 02/2008. VitalSource Bookshelf Online. It is very important that general managers prevent problems from happening before the company has to cure them legally resulting in action that can become public. “Therefore, a basic understanding of how employment law is enacted, as well as how current law affects HR management, is absolutely essential” (Hayes, David K. Human Resources Management in the Hospitality Industry, 1^st Edition. Pg. 29. Wiley, 02/2008. VitalSource Bookshelf Online.